Security
Find the private reporting address and guidance for a suspected vulnerability.
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Support for Gardiner Software products.
Gardiner Software provides product support directly. For questions about a product, its status, documentation, or a technical issue, email support@gardinersoftware.dev.
Support contact
For a product question or support request, email support@gardinersoftware.dev.
How to get help
Contact Gardiner Software directly.
Use support@gardinersoftware.dev for questions involving Gardiner Software products, product status, documentation, or technical issues.
Product-specific documentation will be linked here as it becomes ready and appropriate for each product's status.
What to include
Give us enough context to understand the issue.
When relevant, include the following information in your support request. Please share only what is needed to investigate the question or problem.
The Gardiner Software product name
A short description of the issue
Relevant Jira, Jira Service Management, or Confluence environment context
Steps that reproduce the issue
Relevant screenshots
Relevant error messages
Do not send secrets
Do not include passwords, API tokens, customer secrets, or other unnecessary sensitive information. Report suspected security vulnerabilities privately tosecurity@gardinersoftware.dev.
Related information
Security, privacy, and general contact.
Use the security address for vulnerabilities, the privacy address for privacy questions, and Brian's address for business or Atlassian ecosystem conversations.
Privacy
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Choose the right address for product, business, or ecosystem questions.
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